Introduction

We aim to provide the areas best accommodation and dining facilities with our 15 room hotel and restaurant.the following statement is a summary of our provision.If you have any queries please call or email us and we be happy to assist 

Pre-Arrival
 
• The Train Station is located approx 15 minutes away by car
• There are several taxi services in the area, we will be happy to pre book one for you on request
• all hotel information including menus etc is available online at www.thealexandracourt.com
• We are contactable by phone, web,email or fax 

Arrival & Car Parking Facilities
 
• On arrival to the hotel there is one main entrance which is not gated and accessible 24 hours a day
• There are 2 car park areas, one at the front of the building on the right hand side and the other is at the rear of the bulding at the end of the lane to the left of the building.
• The surface is flat with a slight hill towards the rear,there is a disabled drop off point just past the conservatory at the left side of the building which leads to the garden entrance
• We can assist with luggage if required
• the town is a 10 minute walk from the hotel 

Main Entrance & Reception
 
• The main door had a large step at the foot of it,the garden entrance at the rear is completely flat for wheelchair access.
• The front door is locked at 23.00 and re opened at 07.00 (09.00 at weekends), during these hours guests have access via the garden entrance and their key card.
• Both doors are wheelchair accessible and are wide enough for easy passing.
• The main front door has a cast iron grab rail on the right hand side for assistance.
• On entry via the main door, reception is located within 2 foot of the door.
• There is limited seating in the lobby area and hallway
• The floor is tiled aswell as carpeted in parts 

Public Areas - General (Internal)
 
• All corridors are well lit and free from hazards
• Some have small tables in the walkways but not hazardous
• All hallways are carpeted in full including stairwells
• There are only 2 floors in the hotel, ground and first
• There are several ground floor rooms, one with a disabled shower room
• All dining areas are on the ground floor and on flat levels 

Public Areas - WC
 
• All rooms are ensuite and there are ladies,gents and disabled in the reception area. 

Restaurant / Dining Room, Bar & Lounges, Take Away & Cafe
 
• Breakfast is served in the breakfast room located on the ground floor
• Furniture can be moved as required
• The chairs have no arms and are padded leather high backed chairs
• There is music piped throughout the ground floor at all times of day
• We have 3 seperate breakfast,lunch and dinner areas on site, each are spacious and well lit with good access on one flat level. 

Laundry
 
• Laundry service is available onsite by request and may take in excess of 24 hours
• Dry cleaning is done off site, please call us for timings etc 

Shop
 
• There are no shops within the building
• The nearest shops are approx 5 minutes walk away 

Treatment room/s
 
• Not available 

Leisure Facilities
 
• Not available 

Outdoor Facilities
 
• Rear garden 
• Seated patio area 

Conference & Meeting Rooms, Banqueting, Clubs, Entertainment
 
• Not available 

Bedrooms
 
• There are 4 ground floor bedrooms(one is fitted with a disabled shower room)
• There are 11 first floor rooms 
• We have as lift to access both floors
• Door widths are enough to allow wheelchair access in all areas
• We do have twin rooms and a family suite available
• Television with remote and satelitte TV
• All rooms have a desk, chair(s) and table space
• All are ensuite with shower, and 2 of the 15 have ensuite with baths
• All are carpeted throughout with tiled bathroom floors 

Bathroom, Shower-room & WC [Ensuite or Shared]
 
• All are tiled floors 
• The baths have shower attachments
• Good colours and contrasts throughout
• All have adequate free floor space
• All untis are plain in colour and suited to the room
• All have toiletries on arrival
• All have relevant amount of towels and bath mats on arrival
• All have forced extraction fans 

Self-Catering Kitchen
 
• Not available 

Caravans, Holiday Homes & Twin Units
 
• Not available 

Touring Facilities (Holiday Parks)
 
• Not available 

Boats - Narrow Boat, Cruiser & Hotel Boat
 
• Not available 

Attractions (Displays, exhibits, rides etc.)
 
• Not available 

Grounds and Gardens
 
• We have a good sized enclosed garden at the rear of the hotel
• the garden has seating for 20 people 
• There is a fixed canopy with heating and light for evenings
• The local park is a 10 minute walk away from the hotel 

Additional Information
 
• We do not allow pets (except guide dogs)  at any time
• Mobile phone reception is very good in general
• We have complimentary Wireless broadband for all guests
• The building is fully alarmed for fire safety and the rooms all have evacution plans on the doors
• We are totally Non smoking in all internal areas at all times
• Smoking bins are provided in the garden area under the canopy 

Contact Information
 
• The Alexandra Court Hotel & restaurant
  7 Newcastle road
  Congleton
  Cheshire
  CW12 4HN
  
• Telephone: 01260 297871
• Fax: 01260 299171
• Email: info@thealexandracourt.com
• Website: www.thealexandracourt.com
• Hours of operation: 24/7 


We welcome your feedback to help us continuously improve .

If you have any comments please phone 01260297871 or email info@thealexandracourt.com 



Created on: 15/05/07